We accept payments online using Visa and MasterCard credit/debit card.
If “Credit Card Online” is selected as the payment methods, then the
details on the Customers ID (Card holder’s ID) should exactly match that
of the credit card used to make the purchase. All credit/debit card
holders are subject to validation checks & authorization by the card
issuer.
If the issuer of your payment card refuses to authorize payment, we
will not be liable for any delay or non-delivery of your order. We also
reserve the right to cancel your order. For ‘first-time’ online
customers, we may request that shipping be to the credit card billing
address only. By submitting an order to us through our website, you
represent and warrant that the payment details provided on your order
are valid and correct and that when your order is accepted and processed
by us, payment will be made in full.
If the billing details for your order are the same as your delivery
address details, by placing an order on the website you confirm that you
are the person referred to in the delivery address details. Otherwise,
by placing an order, you confirm that you are the person referred to in
the billing.
Please keep in mind that our shipping times should be used as a guide
only and are based on time from dispatch. Order processing takes up to
48 hours.
DHL Express delivery is available around the world. Shipping
costs will vary depending on the sizes and destination of your chosen
pieces. DHL service is off-duty on weekends and holidays. Shipping for
most of Europe and the USA: delivery within 2-4 days. Rest of the world:
delivery within 3-7 days.
You will receive a tracking number by email after processing the order.
Your country's customs duties are not included in the shipping cost.